Reservation Terms & Conditions
Booking Policy
A deposit is required to secure your reservation. This deposit is deducted from your final bill when you dine with us.
Cancellation & No-Show Policy
If you cancel with less than 24 hours’ notice, or if you do not attend your reservation, your deposit is non-refundable.
Late Arrivals
If you are more than 15 minutes late and have not contacted us, your table may be released and your deposit will not be refunded.
Changes to Your Booking
Please contact us as soon as possible if you need to amend your reservation. Changes are subject to availability.
GDPR & Privacy Notice
Personal Data We Collect
When you make a reservation, we collect your name, contact details, and booking information to manage your reservation.
How We Use Your Data
Your data is used solely for:
- Managing your reservation
- Contacting you about changes or issues
- Processing your deposit through our payment provider
How We Store Your Data
Your information is stored securely and only accessible to authorised staff.
Payment details are handled directly by our payment provider (e.g., Stripe) — we do not store card information.
How Long We Keep Your Data
Reservation information is retained only for as long as necessary to comply with legal and accounting requirements.
Your Rights
You have the right to request access, correction, or deletion of your personal data at any time.
To make a request, please contact us.
Agreement
By completing your reservation, you agree to these terms and to the processing of your data as described above.
